Privacy Policy

As everyone is aware, the new General Data Protection Regulation (GDPR) is coming into place from 25th May 2018.

Meridian Grand is committed to protecting the privacy of its customers, clients and guests. Our Privacy Policy will help you understand what personal data we collect, why it’s collected and what we do with it.

How is your data collected?

Personal data is usually collected through one of the following methods:
You are not required to provide Meridian Grand with personal data but if you don’t, we may be unable to provide you with an accurate quotation over the phone and via email.

1. The enquiry forms on our website
2. Over the phone
3. Via social media, e.g. via Facebook or Instagram
4. If you make an enquiry in person at the venue
5. If you make an enquiry with us at an exhibition where we have a trade stand

What data is collected and how is it used?

We collect data including, name, telephone number(s), email addresses, postal addresses and information about the event that you are considering holding at Meridian Grand. We also collect data about how you heard about us, to better inform how we can best reach the people who may require our services. This data is only usually used when forming quotations, when following up with open enquiries and confirming bookings.

Once a booking is confirmed, we use the data collected from that client, their family member(s), interested parties or company, to help them organise their event and also to take payments due for that event.

When we are collecting data from you, you may also opt in to receive email marketing communications, including information about special events and offers we have, however this will not be done automatically. If at any time users who have opted in wish to opt out, they can do so by clicking the ‘unsubscribe’ link at the bottom of the email.

Will this data be shared?

We will not share your personal information with third parties for marketing purposes without your consent.

What are cookies?

A cookie is a small file on your computer that stores browsing information. When you revisit our site, this data is used to improve and personalise your browsing experience.

What do we do with cookies?

We collect cookies to improve your online advertising experience and serve you with tailored adverts that may be appropriate to you, either directly or through third party sites such as Google and Facebook. Cookies are also used to better help you understand the services we can provide that might be relevant to you as well as to monitor website performance through Google Analytics. Cookies also allow you to interact with websites rather than just view them.

What cookies are used:

Google Analytics

• This is used to help us track your activity on our website, and also understand how you interact with it.

Facebook & Google

• Once you leave our website, you may notice personalised banners and adverts pop up, this is done through tracking pixel.

WordPress

• Cookies used here allow the website to be more interactive such as submitting contact forms.

Can cookies be disabled?

When visiting the Meridian Grand website, a message will appear highlighting that our website uses cookies. Cookies can be disabled at any time.

How do you disable cookies?

For more information on how to disable cookies, please click here: https://support.google.com/accounts/answer/61416?hl=en

Where can you found out more information about cookies?

For more information on cookies, click here: http://www.allaboutcookies.org/